In 2023, reducing costs was the top objective achieved by Global Business Service (GBS) organizations worldwide, with roughly 80 percent of respondents stating that their organization had achieved that goal.
Objectives achieved by Global Business Service organizations worldwide 2023
Responses from leaders in 40 countries with top shared services center locations across approximately 57 different countries.
14 percent of respondents represented companies that had an annual revenue of over 50 billion U.S. dollars.
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Deloitte. (July 10, 2023). Objectives achieved by Global Business Service organizations worldwide 2023 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/1415650/gbs-organizations-objectives-achieved/
Deloitte. "Objectives achieved by Global Business Service organizations worldwide 2023." Chart. July 10, 2023. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/1415650/gbs-organizations-objectives-achieved/
Deloitte. (2023). Objectives achieved by Global Business Service organizations worldwide 2023. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/1415650/gbs-organizations-objectives-achieved/
Deloitte. "Objectives Achieved by Global Business Service Organizations Worldwide 2023." Statista, Statista Inc., 10 Jul 2023, https://www.statista.com/statistics/1415650/gbs-organizations-objectives-achieved/
Deloitte, Objectives achieved by Global Business Service organizations worldwide 2023 Statista, https://www.statista.com/statistics/1415650/gbs-organizations-objectives-achieved/ (last visited December 24, 2024)
Objectives achieved by Global Business Service organizations worldwide 2023 [Graph], Deloitte, July 10, 2023. [Online]. Available: https://www.statista.com/statistics/1415650/gbs-organizations-objectives-achieved/