In 2023, finance was the top function performed by GBS organizations worldwide, with roughly 91 percent of respondents stating that their organization took part in this function. The least performed function by GBS organizations was engineering, with just 10 percent of respondents stating that this was something their organization performed.
Functions performed by Global Business Service (GBS) organizations worldwide 2023
Responses from leaders in 40 countries with top shared services center locations across approximately 57 different countries.
14 percent of respondents represented companies that had an annual revenue of over 50 billion U.S. dollars.
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Deloitte. (July 10, 2023). Functions performed by Global Business Service (GBS) organizations worldwide 2023 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte. "Functions performed by Global Business Service (GBS) organizations worldwide 2023." Chart. July 10, 2023. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte. (2023). Functions performed by Global Business Service (GBS) organizations worldwide 2023. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte. "Functions Performed by Global Business Service (Gbs) Organizations Worldwide 2023." Statista, Statista Inc., 10 Jul 2023, https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte, Functions performed by Global Business Service (GBS) organizations worldwide 2023 Statista, https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/ (last visited December 24, 2024)
Functions performed by Global Business Service (GBS) organizations worldwide 2023 [Graph], Deloitte, July 10, 2023. [Online]. Available: https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
