In 2023, finance was the top function performed by GBS organizations worldwide, with roughly 91 percent of respondents stating that their organization took part in this function. The least performed function by GBS organizations was engineering, with just 10 percent of respondents stating that this was something their organization performed.
Functions performed by Global Business Service (GBS) organizations worldwide 2023
Responses from leaders in 40 countries with top shared services center locations across approximately 57 different countries.
14 percent of respondents represented companies that had an annual revenue of over 50 billion U.S. dollars.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Deloitte. (July 10, 2023). Functions performed by Global Business Service (GBS) organizations worldwide 2023 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte. "Functions performed by Global Business Service (GBS) organizations worldwide 2023." Chart. July 10, 2023. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte. (2023). Functions performed by Global Business Service (GBS) organizations worldwide 2023. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte. "Functions Performed by Global Business Service (Gbs) Organizations Worldwide 2023." Statista, Statista Inc., 10 Jul 2023, https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
Deloitte, Functions performed by Global Business Service (GBS) organizations worldwide 2023 Statista, https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/ (last visited November 23, 2024)
Functions performed by Global Business Service (GBS) organizations worldwide 2023 [Graph], Deloitte, July 10, 2023. [Online]. Available: https://www.statista.com/statistics/1415585/gbs-organizations-functions-performed/
