Functions performed by GBS organizations worldwide 2023

Functions performed by Global Business Service (GBS) organizations worldwide 2023

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Release date

July 2023

Region

Worldwide

Survey time period

Q4 2022 to Q1 2023

Number of respondents

roughly 500 leaders

Supplementary notes

Responses from leaders in 40 countries with top shared services center locations across approximately 57 different countries.
14 percent of respondents represented companies that had an annual revenue of over 50 billion U.S. dollars.

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Other statistics that may interest you Global Business Service organizations worldwide

Overview

6

Challenges

4

Services and initiatives

7

Outlook

4
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* For commercial use only

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For single users
$0 USD
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Access limited to Free Statistics. Premium Statistics are not included.
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For single users
$199 USD
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Professional Account

For teams of up to 5 people
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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