Top banking issues complained about in NZ 2023, by number of complaints

Published by Statista Research Department, Apr 3, 2024
During the second quarter of 2023, close to 13 thousand complaints received by the Banking Ombudsman Scheme in New Zealand were about bank service issues. Other banking issues complained about to the Ombudsman included transaction errors and fees, charges, and rates.

Top banking issues complained about to the Banking Ombudsman Scheme in New Zealand in Q2 2023, by number of complaints

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Release date

September 2023

Region

New Zealand

Survey time period

April 1 to June 30, 2023

Supplementary notes

Source accessed on September 27, 2023.

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