Challenges during online shopping in Germany 2022

Published by
Kasia Davies,
Jul 3, 2024

In 2022, around 51 percent of people in Germany said that one of the main challenges for them when it came to online shopping was security at the checkout. 37 percent found the payment process long and confusing. 

Challenges during online shopping in Germany in 2022

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Release date

November 2022

Region

Europe, Germany

Survey time period

Four waves between June 2022 and September 2022

Number of respondents

13,175 respondents

Age group

18-75 years

Supplementary notes

The question was phrased in the following way: "Which of the following would make you less likely to make an online purchase?"<br><br>

The survey was conducted in the following periods during 2022: June 15 to July 22, 2022; August 26 to September 9, 2022 and September 13 to 18, 2022.

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