Perceived impact of AI on online shopping experience in the U.S. 2024

Published by Daniela Coppola, May 30, 2024

A 2024 survey carried out in the United States showed that only nine percent of shoppers believed artificial intelligence (AI) improved their shopping experience. Accoring to most surveyed consumers, AI impact on the shopping experience depended on how the technology is used. 

Perceived impact of AI on online shopping experience in the United States in 2024

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

In cooperation with
Release date

April 2024

Region

United States

Survey time period

February 2024

Number of respondents

1,458 respondents

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Artificial intelligence (AI) in U.S. e-commerce "

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Artificial intelligence (AI) in U.S. e-commerce

Market overview

4

Business adoption

6

Shopping experience

8

Spotlight: chatbots

7

Further Content: You might find this interesting as well

Topics

Artificial intelligence (AI) in U.S. e-commerceArtificial intelligence (AI) worldwideArtificial intelligence (AI) in the United StatesGenerative artificial intelligence (AI)Artificial Intelligence in Germany
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.