In 2023, global online consumers of health and pharmaceutical products expect their orders to be delivered on average after 1.59 days. A significant amount of consumers also expect fast deliveries of health and pharma orders. While a little over 30 percent of respondents believe their delivery should come in less than two hours, more than 50 percent think that their orders should be delivered within 24 hours.
Key figures on delivery speed expectations for online purchases of health and pharmaceutical products worldwide in 2023
The survey included 31,647 consumers across 18 international markets; UK, US, France, Spain, China, Japan, Australia, Brazil, Argentina, Mexico, Colombia, India, Poland, UAE, Netherlands, Germany, South Africa and Thailand.
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Wunderman Thompson Commerce. (June 27, 2023). Key figures on delivery speed expectations for online purchases of health and pharmaceutical products worldwide in 2023 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1409103/delivery-time-health-and-pharma-online-orders/
Wunderman Thompson Commerce. "Key figures on delivery speed expectations for online purchases of health and pharmaceutical products worldwide in 2023." Chart. June 27, 2023. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1409103/delivery-time-health-and-pharma-online-orders/
Wunderman Thompson Commerce. (2023). Key figures on delivery speed expectations for online purchases of health and pharmaceutical products worldwide in 2023. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1409103/delivery-time-health-and-pharma-online-orders/
Wunderman Thompson Commerce. "Key Figures on Delivery Speed Expectations for Online Purchases of Health and Pharmaceutical Products Worldwide in 2023." Statista, Statista Inc., 27 Jun 2023, https://www.statista.com/statistics/1409103/delivery-time-health-and-pharma-online-orders/
Wunderman Thompson Commerce, Key figures on delivery speed expectations for online purchases of health and pharmaceutical products worldwide in 2023 Statista, https://www.statista.com/statistics/1409103/delivery-time-health-and-pharma-online-orders/ (last visited December 30, 2024)
Key figures on delivery speed expectations for online purchases of health and pharmaceutical products worldwide in 2023 [Graph], Wunderman Thompson Commerce, June 27, 2023. [Online]. Available: https://www.statista.com/statistics/1409103/delivery-time-health-and-pharma-online-orders/