Most respondents expected the service operation aspect of business to most likely decrease in employees in 2023. Decrease was widely considered to be the most likely aspect of generative AI adoption, though little or no change was also an expected outcome. Increase in staff needs due to generative aI adoption was considerably lower than expectations of decreased employee levels.
Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function
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Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function
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McKinsey & Company. (August 1, 2023). Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function [Graph]. In Statista. Retrieved April 22, 2025, from https://www.statista.com/statistics/1407504/employee-number-change-generative-ai/
McKinsey & Company. "Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function." Chart. August 1, 2023. Statista. Accessed April 22, 2025. https://www.statista.com/statistics/1407504/employee-number-change-generative-ai/
McKinsey & Company. (2023). Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function. Statista. Statista Inc.. Accessed: April 22, 2025. https://www.statista.com/statistics/1407504/employee-number-change-generative-ai/
McKinsey & Company. "Anticipated Impact of Generative Artificial Intelligence (Ai) on Employee Numbers in Organizations Globally between 2023 and 2025, by Business Function." Statista, Statista Inc., 1 Aug 2023, https://www.statista.com/statistics/1407504/employee-number-change-generative-ai/
McKinsey & Company, Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function Statista, https://www.statista.com/statistics/1407504/employee-number-change-generative-ai/ (last visited April 22, 2025)
Anticipated impact of generative artificial intelligence (AI) on employee numbers in organizations globally between 2023 and 2025, by business function [Graph], McKinsey & Company, August 1, 2023. [Online]. Available: https://www.statista.com/statistics/1407504/employee-number-change-generative-ai/
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