A survey carried out in five European countries in 2024 showed that most consumers wished businesses replied to online reviews. About 19 percent of respondents considered this action extremely important and 25 percent of them saw it as very important.
Importance of businesses replying to online reviews in Europe 2024
Characteristic
Share of respondents
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Customer Alliance. (April 1, 2024). Importance of businesses replying to online reviews in Europe 2024 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1407034/importance-of-replying-to-online-reviews-europe/
Customer Alliance. "Importance of businesses replying to online reviews in Europe 2024." Chart. April 1, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1407034/importance-of-replying-to-online-reviews-europe/
Customer Alliance. (2024). Importance of businesses replying to online reviews in Europe 2024. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1407034/importance-of-replying-to-online-reviews-europe/
Customer Alliance. "Importance of Businesses Replying to Online Reviews in Europe 2024." Statista, Statista Inc., 1 Apr 2024, https://www.statista.com/statistics/1407034/importance-of-replying-to-online-reviews-europe/
Customer Alliance, Importance of businesses replying to online reviews in Europe 2024 Statista, https://www.statista.com/statistics/1407034/importance-of-replying-to-online-reviews-europe/ (last visited July 22, 2024)
Importance of businesses replying to online reviews in Europe 2024 [Graph], Customer Alliance, April 1, 2024. [Online]. Available: https://www.statista.com/statistics/1407034/importance-of-replying-to-online-reviews-europe/