According to a survey conducted in Spain in May 2021, approximately 74 percent of respondents considered the impossibility of performing a physical examination as the most significant disadvantage of using teleconsultation services. Moreover, around 37 percent of interviewees reported feeling more comfortable consulting in person, while 27 percent said technical problems were also a disadvantage of teleconsultation services. Based on that survey, the main reason referred to by patients that favored consulting with a doctor in person was the preference to talk with the physician face-to-face.
Public opinion on main disadvantages of using teleconsultation services in Spain in 2021
among respondents who made at least one medical consultation in the 12 months prior to the survey
Method of interview
Online survey
Supplementary notes
The question was phrased by the source as follows: "From the technologies listed below, choose the ones used by the healthcare professionals you consult."
The sum of the percentages exceeded 100 percent because multiple answers were possible.
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Capterra. (June 22, 2021). Public opinion on main disadvantages of using teleconsultation services in Spain in 2021 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1406561/main-disadvantages-of-using-teleconsultation-services-spain/
Capterra. "Public opinion on main disadvantages of using teleconsultation services in Spain in 2021 ." Chart. June 22, 2021. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1406561/main-disadvantages-of-using-teleconsultation-services-spain/
Capterra. (2021). Public opinion on main disadvantages of using teleconsultation services in Spain in 2021 . Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1406561/main-disadvantages-of-using-teleconsultation-services-spain/
Capterra. "Public Opinion on Main Disadvantages of Using Teleconsultation Services in Spain in 2021 ." Statista, Statista Inc., 22 Jun 2021, https://www.statista.com/statistics/1406561/main-disadvantages-of-using-teleconsultation-services-spain/
Capterra, Public opinion on main disadvantages of using teleconsultation services in Spain in 2021 Statista, https://www.statista.com/statistics/1406561/main-disadvantages-of-using-teleconsultation-services-spain/ (last visited December 30, 2024)
Public opinion on main disadvantages of using teleconsultation services in Spain in 2021 [Graph], Capterra, June 22, 2021. [Online]. Available: https://www.statista.com/statistics/1406561/main-disadvantages-of-using-teleconsultation-services-spain/