Most returned items by online shoppers in Estonia 2023

Published by Statista Research Department, Oct 2, 2023
According to the survey from 2023, the most returned item among online shoppers was clothing bought in department stores. More specifically, around a third of clothes acquired in department stores online was returned. Ranking in the second place was the broader category of apparel, shoes, jewelry, and accessories.

Return rate in e-commerce in Estonia in 2023, by product category

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Release date

June 2023

Region

Estonia

Survey time period

2023

Number of respondents

80 respondents

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companies from different fields

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Statistics on " E-commerce in the Baltics "

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Overview

6

Usage

8

Enterprise usage

8

Product categories

8

Companies

8

Delivery

6

Digital shopping behavior

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Topics

E-commerce in EstoniaE-commerce in the BalticsE-commerce in LithuaniaE-commerce in LatviaB2B e-commerce in Europe
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