As of the second quarter of 2024, 84 percent of Gen Z respondents primarily processed banking matters via mobile devices, such as smartphones or tablets, according to Statista's Consumer Insights. The recent surge of smartphone adoption in the city also enabled residents to utilize fintech services and mobile payment methods.
Generation Z's preferred method of processing banking affairs in Hong Kong in 2nd quarter 2023
The original question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)". Multiple selections were possible.
More information on the methodology can be found here.
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Statista. (July 11, 2024). Generation Z's preferred method of processing banking affairs in Hong Kong in 2nd quarter 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista. "Generation Z's preferred method of processing banking affairs in Hong Kong in 2nd quarter 2023." Chart. July 11, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista. (2024). Generation Z's preferred method of processing banking affairs in Hong Kong in 2nd quarter 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista. "Generation Z's Preferred Method of Processing Banking Affairs in Hong Kong in 2nd Quarter 2023." Statista, Statista Inc., 11 Jul 2024, https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista, Generation Z's preferred method of processing banking affairs in Hong Kong in 2nd quarter 2023 Statista, https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/ (last visited December 22, 2024)
Generation Z's preferred method of processing banking affairs in Hong Kong in 2nd quarter 2023 [Graph], Statista, July 11, 2024. [Online]. Available: https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
