As of the first quarter of 2023, 70 percent of Gen Z respondents primarily processed banking matters via mobile devices, such as smartphones or tablets, according to Statista's Consumer Insights. The recent surge of smartphone adoption in the city also enabled residents to utilize fintech services and mobile payment methods.
Generation Z's preferred method of processing banking affairs in Hong Kong in 1st quarter 2023
The original question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)". Multiple selections were possible.
More information on the methodology can be found here.
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Statista. (July 13, 2023). Generation Z's preferred method of processing banking affairs in Hong Kong in 1st quarter 2023 [Graph]. In Statista. Retrieved November 05, 2024, from https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista. "Generation Z's preferred method of processing banking affairs in Hong Kong in 1st quarter 2023." Chart. July 13, 2023. Statista. Accessed November 05, 2024. https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista. (2023). Generation Z's preferred method of processing banking affairs in Hong Kong in 1st quarter 2023. Statista. Statista Inc.. Accessed: November 05, 2024. https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista. "Generation Z's Preferred Method of Processing Banking Affairs in Hong Kong in 1st Quarter 2023." Statista, Statista Inc., 13 Jul 2023, https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
Statista, Generation Z's preferred method of processing banking affairs in Hong Kong in 1st quarter 2023 Statista, https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/ (last visited November 05, 2024)
Generation Z's preferred method of processing banking affairs in Hong Kong in 1st quarter 2023 [Graph], Statista, July 13, 2023. [Online]. Available: https://www.statista.com/statistics/1401313/hong-kong-gen-z-process-in-banking-affairs/
