Additional services offered by online pharmacies worldwide 2021

Published by
Stephanie Chevalier,
Jul 3, 2023
According to a survey, online pharmacies may offer various services in addition to medication sales. Among these services, apps and online prescriptions are the most popular, provided by 24 percent of the studied pharmacies. Telepharmacy comes next, with 18 percent of participants offering it. Finally, six percent mentioned home delivery with follow-up and prescription reminder services.

Main services besides medication sales offered by online pharmacies worldwide in 2021

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Release date

December 2021

Region

Worldwide

Survey time period

November 2020 and January 2021

Number of respondents

17 pharmacy organizations*

Method of interview

Online survey

Supplementary notes

* Survey included 118 pharmacy organizations from 79 countries.
To the question: "Are online pharmacies offering other services like telepharmacy, e-prescriptions, apps, triage or something else?"

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