The ability to view the account balance was the most essential mobile banking app feature in the United States in 2022. According to a survey carried out in November 2022, 65 percent of the respondents found this feature essential, with an additional 25 percent finding it very important. The ability to transfer money between the customers' accounts was considered essential by 56 percent of the respondents, making it the second most essential feature. Monitoring the security of accounts was also considered essential by more than half of the consumers.
Features of mobile banking apps in the United States in 2022, by level of importance
Characteristic
Essential
Very important
Somewhat important
Not important
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The source adds the following information: The study participants were chosen and adjusted to ensure they accurately represented the national demographics in terms of age, income, gender, and ethnicity.
No further methodology notes were provided by the source.
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National Research Group. (January 17, 2023). Features of mobile banking apps in the United States in 2022, by level of importance [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1396435/features-of-mobile-banking-apps-in-the-us-by-importance/
National Research Group. "Features of mobile banking apps in the United States in 2022, by level of importance." Chart. January 17, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1396435/features-of-mobile-banking-apps-in-the-us-by-importance/
National Research Group. (2023). Features of mobile banking apps in the United States in 2022, by level of importance. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1396435/features-of-mobile-banking-apps-in-the-us-by-importance/
National Research Group. "Features of Mobile Banking Apps in The United States in 2022, by Level of Importance." Statista, Statista Inc., 17 Jan 2023, https://www.statista.com/statistics/1396435/features-of-mobile-banking-apps-in-the-us-by-importance/
National Research Group, Features of mobile banking apps in the United States in 2022, by level of importance Statista, https://www.statista.com/statistics/1396435/features-of-mobile-banking-apps-in-the-us-by-importance/ (last visited July 22, 2024)
Features of mobile banking apps in the United States in 2022, by level of importance [Graph], National Research Group, January 17, 2023. [Online]. Available: https://www.statista.com/statistics/1396435/features-of-mobile-banking-apps-in-the-us-by-importance/
