Mobile banking usage increased between 2019 and 2024 among bank account holders in Canada, with 59 percent of all bank account holders processing banking matters via mobile banking in the second quarter of 2024. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 53 percent in 2019 to 59 percent in 2024, making it the primary method to handle banking affairs in the country.
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 2nd quarter of 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible: - In person in a branch - Mobile (smartphone / tablet) - Online (PC / laptop) - Telephone banking - Other - Don't know
The number of respondents differ in each survey update. More information on the methodology can be found here.
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Statista. (July 28, 2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 2nd quarter of 2024 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 2nd quarter of 2024." Chart. July 28, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista. (2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 2nd quarter of 2024. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Canada from 1st Half of 2019 to 2nd Quarter of 2024." Statista, Statista Inc., 28 Jul 2024, https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 2nd quarter of 2024 Statista, https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/ (last visited November 21, 2024)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 2nd quarter of 2024 [Graph], Statista, July 28, 2024. [Online]. Available: https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
