Mobile banking was the most popular method to process banking affairs in Canada in the second quarter of 2024, and it was followed by online banking via PC or laptop. According to Statista's Consumer Insights, the share of bank account holders who processed banking matters via smartphone or tablet was 60 percent, while online banking penetration stood at 50 percent. In-person banking was the third main banking method, with 43 percent of the respondents indicating branch banking as a primary method to process banking affairs.
Methods of processing banking affairs in Canada in 3rd quarter 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)?" (multi-pick). Multiple selections were possible.
More information on the methodology can be found here.
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Statista. (October 7, 2024). Methods of processing banking affairs in Canada in 3rd quarter 2024 [Graph]. In Statista. Retrieved January 05, 2025, from https://www.statista.com/statistics/1396427/processes-in-banking-affairs-in-canada/
Statista. "Methods of processing banking affairs in Canada in 3rd quarter 2024." Chart. October 7, 2024. Statista. Accessed January 05, 2025. https://www.statista.com/statistics/1396427/processes-in-banking-affairs-in-canada/
Statista. (2024). Methods of processing banking affairs in Canada in 3rd quarter 2024. Statista. Statista Inc.. Accessed: January 05, 2025. https://www.statista.com/statistics/1396427/processes-in-banking-affairs-in-canada/
Statista. "Methods of Processing Banking Affairs in Canada in 3rd Quarter 2024." Statista, Statista Inc., 7 Oct 2024, https://www.statista.com/statistics/1396427/processes-in-banking-affairs-in-canada/
Statista, Methods of processing banking affairs in Canada in 3rd quarter 2024 Statista, https://www.statista.com/statistics/1396427/processes-in-banking-affairs-in-canada/ (last visited January 05, 2025)
Methods of processing banking affairs in Canada in 3rd quarter 2024 [Graph], Statista, October 7, 2024. [Online]. Available: https://www.statista.com/statistics/1396427/processes-in-banking-affairs-in-canada/
