Mobile banking usage increased notably between 2019 and 2024 among bank account holders in Austria, with 59 percent of all bank account holders processing banking matters via mobile banking in the second quarter of 2024. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 45 percent in 2019 to 59 percent in 2024, making it the primary method to process banking affairs in the country.
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 2nd quarter 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (July 28, 2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 2nd quarter 2024 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 2nd quarter 2024." Chart. July 28, 2024. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista. (2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 2nd quarter 2024. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Austria from 1st Half 2019 to 2nd Quarter 2024." Statista, Statista Inc., 28 Jul 2024, https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 2nd quarter 2024 Statista, https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/ (last visited November 23, 2024)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 2nd quarter 2024 [Graph], Statista, July 28, 2024. [Online]. Available: https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
