Mobile banking usage increased notably between 2019 and 2024 among bank account holders in Austria, with 60 percent of all bank account holders processing banking matters via mobile banking in the third quarter of 2024. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 45 percent in 2019 to 60 percent in 2024, making it the primary method to process banking affairs in the country.
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 3rd quarter 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Statista. (October 7, 2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 3rd quarter 2024 [Graph]. In Statista. Retrieved December 26, 2024, from https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 3rd quarter 2024." Chart. October 7, 2024. Statista. Accessed December 26, 2024. https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista. (2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 3rd quarter 2024. Statista. Statista Inc.. Accessed: December 26, 2024. https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Austria from 1st Half 2019 to 3rd Quarter 2024." Statista, Statista Inc., 7 Oct 2024, https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
Statista, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 3rd quarter 2024 Statista, https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/ (last visited December 26, 2024)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Austria from 1st half 2019 to 3rd quarter 2024 [Graph], Statista, October 7, 2024. [Online]. Available: https://www.statista.com/statistics/1396047/mobile-banking-penetration-in-austria/
