The share of bank account holders who processed banking matters via online banking (PC or laptop) decreased notably in Austria between 2019 and 2024. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 69 percent in 2019 to 49 percent in the first quarter of 2024. Despite the downward trend, online banking remained the second most common method to process banking affairs in Austria.
Share of bank account holders processing banking matters via online banking (PC or laptop) in Austria from 1st half 2019 to 1st quarter 2024
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The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (April 25, 2024). Share of bank account holders processing banking matters via online banking (PC or laptop) in Austria from 1st half 2019 to 1st quarter 2024 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1396045/online-banking-penetration-in-austria/
Statista. "Share of bank account holders processing banking matters via online banking (PC or laptop) in Austria from 1st half 2019 to 1st quarter 2024." Chart. April 25, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1396045/online-banking-penetration-in-austria/
Statista. (2024). Share of bank account holders processing banking matters via online banking (PC or laptop) in Austria from 1st half 2019 to 1st quarter 2024. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1396045/online-banking-penetration-in-austria/
Statista. "Share of Bank Account Holders Processing Banking Matters via Online Banking (Pc or Laptop) in Austria from 1st Half 2019 to 1st Quarter 2024." Statista, Statista Inc., 25 Apr 2024, https://www.statista.com/statistics/1396045/online-banking-penetration-in-austria/
Statista, Share of bank account holders processing banking matters via online banking (PC or laptop) in Austria from 1st half 2019 to 1st quarter 2024 Statista, https://www.statista.com/statistics/1396045/online-banking-penetration-in-austria/ (last visited July 22, 2024)
Share of bank account holders processing banking matters via online banking (PC or laptop) in Austria from 1st half 2019 to 1st quarter 2024 [Graph], Statista, April 25, 2024. [Online]. Available: https://www.statista.com/statistics/1396045/online-banking-penetration-in-austria/