Willingness to change primary banks stayed the same between 2019 and 2024 among bank account holders in France, albeit with fluctuations. According to Statista's Consumer Insights, the share of bank account holders who were willing to change their primary bank on the next possible occasion was 28 percent in the first quarter of 2024, two percentage points lower than a year earlier. In comparison, willingness to change banks also increased in Germany, but customer loyalty remained higher than in France.
Share of customers willing to change their primary banks in France from 1st half 2019 to 1st quarter 2024
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
The original question was phrased by the source as follows: "How likely are you going to change your primarily used bank on the next possible occasion? (single-pick)." One selection of the following answers were possible: - Very likely - Likely - Neither likely nor unlikely - Unlikely - Very unlikely - Don't know
The displayed figures were recorded based on the above question. The number of respondents differs in each survey update. More information on the methodology can be found here.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Statista. (May 24, 2024). Share of customers willing to change their primary banks in France from 1st half 2019 to 1st quarter 2024 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1395766/willingness-to-change-primary-bank-in-france/
Statista. "Share of customers willing to change their primary banks in France from 1st half 2019 to 1st quarter 2024." Chart. May 24, 2024. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1395766/willingness-to-change-primary-bank-in-france/
Statista. (2024). Share of customers willing to change their primary banks in France from 1st half 2019 to 1st quarter 2024. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1395766/willingness-to-change-primary-bank-in-france/
Statista. "Share of Customers Willing to Change Their Primary Banks in France from 1st Half 2019 to 1st Quarter 2024." Statista, Statista Inc., 24 May 2024, https://www.statista.com/statistics/1395766/willingness-to-change-primary-bank-in-france/
Statista, Share of customers willing to change their primary banks in France from 1st half 2019 to 1st quarter 2024 Statista, https://www.statista.com/statistics/1395766/willingness-to-change-primary-bank-in-france/ (last visited August 24, 2024)
Share of customers willing to change their primary banks in France from 1st half 2019 to 1st quarter 2024 [Graph], Statista, May 24, 2024. [Online]. Available: https://www.statista.com/statistics/1395766/willingness-to-change-primary-bank-in-france/