Processes in banking affairs in France 2024

Published by Statista Research Department, Oct 22, 2024

Mobile banking was the primary method to process banking matters among bank account holders in France in the third quarter of 2024. According to Statista's Consumer Insights, the share of bank account holders who processed banking matters on smartphone or tablet was 55 percent. Online banking via PC or laptop was the second most common method, while less than a third of respondents used branch banking to deal with banking matters.

Methods of processing banking affairs in France in 3rd quarter 2024

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Source

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Release date

October 2024

Region

France

Survey time period

October 5, 2023 to September 11, 2024

Number of respondents

2,006 respondents

Age group

18-64 years

Special properties

bank account holders

Method of interview

Online survey

Supplementary notes

The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections were possible.

More information on the methodology can be found here.

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Branch banking

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