Mobile banking usage among bank account holders in Brazil increased notably between 2019 and 2024. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 68 percent in 2019 to 73 percent in the third quarter of 2024. Online banking usage, on the other hand, went through the opposite trend during the observed period, with usage rate dropping from 44 percent to 29 percent.
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Brazil from 1st half 2019 to 3rd quarter 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (October 7, 2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Brazil from 1st half 2019 to 3rd quarter 2024 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1395402/mobile-banking-penetration-in-brazil/
Statista. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Brazil from 1st half 2019 to 3rd quarter 2024." Chart. October 7, 2024. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1395402/mobile-banking-penetration-in-brazil/
Statista. (2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Brazil from 1st half 2019 to 3rd quarter 2024. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1395402/mobile-banking-penetration-in-brazil/
Statista. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Brazil from 1st Half 2019 to 3rd Quarter 2024." Statista, Statista Inc., 7 Oct 2024, https://www.statista.com/statistics/1395402/mobile-banking-penetration-in-brazil/
Statista, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Brazil from 1st half 2019 to 3rd quarter 2024 Statista, https://www.statista.com/statistics/1395402/mobile-banking-penetration-in-brazil/ (last visited December 30, 2024)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Brazil from 1st half 2019 to 3rd quarter 2024 [Graph], Statista, October 7, 2024. [Online]. Available: https://www.statista.com/statistics/1395402/mobile-banking-penetration-in-brazil/
