Online banking was the primary method to process banking matters among bank account holders in Germany in the second quarter of 2024. According to Statista's Consumer Insights, the share of bank account holders who processed banking matters on PC or laptop was 52 percent. Dealing with banking matters online remained the most popular method, despite the dropping usage in recent years. Mobile banking via smartphone or tablet was the second most common method, while less than a third of respondents used branch banking to deal with banking matters.
Methods of processing banking affairs in Germany in 2nd quarter 2024
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections were possible.
More information on the methodology can be found here.
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Statista. (September 8, 2024). Methods of processing banking affairs in Germany in 2nd quarter 2024 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1395367/processes-in-banking-affairs-in-germany/
Statista. "Methods of processing banking affairs in Germany in 2nd quarter 2024." Chart. September 8, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1395367/processes-in-banking-affairs-in-germany/
Statista. (2024). Methods of processing banking affairs in Germany in 2nd quarter 2024. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1395367/processes-in-banking-affairs-in-germany/
Statista. "Methods of Processing Banking Affairs in Germany in 2nd Quarter 2024." Statista, Statista Inc., 8 Sep 2024, https://www.statista.com/statistics/1395367/processes-in-banking-affairs-in-germany/
Statista, Methods of processing banking affairs in Germany in 2nd quarter 2024 Statista, https://www.statista.com/statistics/1395367/processes-in-banking-affairs-in-germany/ (last visited November 21, 2024)
Methods of processing banking affairs in Germany in 2nd quarter 2024 [Graph], Statista, September 8, 2024. [Online]. Available: https://www.statista.com/statistics/1395367/processes-in-banking-affairs-in-germany/
