The share of bank account holders who could imagine dealing with their financial transactions exclusively via their mobile phones increased overall between 2018 and 2023 in the United Kingdom (UK) but dropped slightly in recent years. According to Statista's Consumer Insights, 22 percent of the bank account holders found it possible to deal with their finances exclusively through their smartphones in 2018. By 2023, however, the share of respondents with the same attitude towards mobile financial transactions increased to 30 percent. This trend correlates with the spread of mobile banking, which was the most popular method to deal with banking affairs in the fourth quarter of 2023.
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 4th quarter 2023
The original question was phrased by the source as follows: "Which of these statements about finance apply to you? (multi-pick)". Multiple selections of various statements were possible. The displayed figures refer to the share of respondents who selected the "I could imagine dealing with my financial transactions exclusively via my smartphone" statement.
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (February 26, 2024). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 4th quarter 2023 [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista. "Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 4th quarter 2023." Chart. February 26, 2024. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista. (2024). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 4th quarter 2023. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista. "Share of Customers Who Can Imagine Dealing with Financial Transactions Exclusively via Mobile Phone in The United Kingdom (Uk) from 2018 to 4th Quarter 2023." Statista, Statista Inc., 26 Feb 2024, https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista, Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 4th quarter 2023 Statista, https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/ (last visited October 02, 2024)
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 4th quarter 2023 [Graph], Statista, February 26, 2024. [Online]. Available: https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/