The share of bank account holders who could imagine dealing with their financial transactions exclusively via their mobile phones increased overall between 2018 and 2024 in the United Kingdom (UK) but dropped slightly in recent years. According to Statista's Consumer Insights, 22 percent of the bank account holders found it possible to deal with their finances exclusively through their smartphones in 2018. By 2024, however, the share of respondents with the same attitude towards mobile financial transactions increased to 30 percent. This trend correlates with the spread of mobile banking, which was the most popular method to deal with banking affairs in the second quarter of 2024.
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 2nd quarter 2024
The original question was phrased by the source as follows: "Which of these statements about finance apply to you? (multi-pick)". Multiple selections of various statements were possible. The displayed figures refer to the share of respondents who selected the "I could imagine dealing with my financial transactions exclusively via my smartphone" statement.
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (July 28, 2024). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 2nd quarter 2024 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista. "Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 2nd quarter 2024." Chart. July 28, 2024. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista. (2024). Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 2nd quarter 2024. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista. "Share of Customers Who Can Imagine Dealing with Financial Transactions Exclusively via Mobile Phone in The United Kingdom (Uk) from 2018 to 2nd Quarter 2024." Statista, Statista Inc., 28 Jul 2024, https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/
Statista, Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 2nd quarter 2024 Statista, https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/ (last visited December 23, 2024)
Share of customers who can imagine dealing with financial transactions exclusively via mobile phone in the United Kingdom (UK) from 2018 to 2nd quarter 2024 [Graph], Statista, July 28, 2024. [Online]. Available: https://www.statista.com/statistics/1395184/attitude-towards-mobile-finance-in-the-uk/