Mobile banking was the primary method to process banking matters among bank account holders in the United States in the fourth quarter of 2024. According to Statista's Consumer Insights, the share of bank account holders who processed banking matters on smartphone or tablet was 63 percent. Branch banking ranked second with 45 percent, surpassing online banking with 39 percent. Online banking usage dropped significantly between 2019 and 2024.
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Overview
Banking system efficiency and stability
Retail banking
Investment banking
Corporate banking
Online and mobile banking
Largest banks
Workforce diversity
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