In 2021, about 51 percent of companies in the facility management and business support industry in South Korea were aware of the developing non-face-to-face business strategy in the industry, but did not have plans to apply or align their business to it. The share of such companies that had intentions or experience with implementing this contactless trend was the minority, with around 28 percent actively applying it and around nine percent planning to do so in the near future.
Non-face-to-face business strategy awareness and plans in the facility management and business support industry in South Korea in 2021
based on registered private sector companies with more than 10 employees
Method of interview
Face-to-face interview, online survey
Supplementary notes
A non-face-to-face business strategy refers to the automated production or provision of products or services by utilizing ICT and digital technology, thus minimizing human contact.
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Ministry of Science and ICT (South Korea). (January 19, 2023). Non-face-to-face business strategy awareness and plans in the facility management and business support industry in South Korea in 2021 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1388636/south-korea-contactless-strategy-awareness-business-support-industry/
Ministry of Science and ICT (South Korea). "Non-face-to-face business strategy awareness and plans in the facility management and business support industry in South Korea in 2021." Chart. January 19, 2023. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1388636/south-korea-contactless-strategy-awareness-business-support-industry/
Ministry of Science and ICT (South Korea). (2023). Non-face-to-face business strategy awareness and plans in the facility management and business support industry in South Korea in 2021. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1388636/south-korea-contactless-strategy-awareness-business-support-industry/
Ministry of Science and ICT (South Korea). "Non-face-to-face Business Strategy Awareness and Plans in The Facility Management and Business Support Industry in South Korea in 2021." Statista, Statista Inc., 19 Jan 2023, https://www.statista.com/statistics/1388636/south-korea-contactless-strategy-awareness-business-support-industry/
Ministry of Science and ICT (South Korea), Non-face-to-face business strategy awareness and plans in the facility management and business support industry in South Korea in 2021 Statista, https://www.statista.com/statistics/1388636/south-korea-contactless-strategy-awareness-business-support-industry/ (last visited November 22, 2024)
Non-face-to-face business strategy awareness and plans in the facility management and business support industry in South Korea in 2021 [Graph], Ministry of Science and ICT (South Korea), January 19, 2023. [Online]. Available: https://www.statista.com/statistics/1388636/south-korea-contactless-strategy-awareness-business-support-industry/
