In 2021, about 45 percent of companies in the accommodation and food services industry in South Korea were aware of the developing non-face-to-face business strategy in the industry, but did not have plans to apply or align their business to it. The share of such companies that had intentions or experience with implementing this contactless trend was not far behind, however. Around 37 percent of companies surveyed are actively applying it, while about 4 percent plan to implement it in the near future.
Non-face-to-face business strategy awareness and plans in the accommodation and food services industry in South Korea in 2021
based on registered private sector companies with more than 10 employees
Method of interview
Face-to-face interview, online survey
Supplementary notes
A non-face-to-face business strategy refers to the automated production or provision of products or services by utilizing ICT and digital technology, thus minimizing human contact.
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Ministry of Science and ICT (South Korea). (January 19, 2023). Non-face-to-face business strategy awareness and plans in the accommodation and food services industry in South Korea in 2021 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1388621/south-korea-contactless-strategy-awareness-hospitalities-industry/
Ministry of Science and ICT (South Korea). "Non-face-to-face business strategy awareness and plans in the accommodation and food services industry in South Korea in 2021." Chart. January 19, 2023. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1388621/south-korea-contactless-strategy-awareness-hospitalities-industry/
Ministry of Science and ICT (South Korea). (2023). Non-face-to-face business strategy awareness and plans in the accommodation and food services industry in South Korea in 2021. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1388621/south-korea-contactless-strategy-awareness-hospitalities-industry/
Ministry of Science and ICT (South Korea). "Non-face-to-face Business Strategy Awareness and Plans in The Accommodation and Food Services Industry in South Korea in 2021." Statista, Statista Inc., 19 Jan 2023, https://www.statista.com/statistics/1388621/south-korea-contactless-strategy-awareness-hospitalities-industry/
Ministry of Science and ICT (South Korea), Non-face-to-face business strategy awareness and plans in the accommodation and food services industry in South Korea in 2021 Statista, https://www.statista.com/statistics/1388621/south-korea-contactless-strategy-awareness-hospitalities-industry/ (last visited November 22, 2024)
Non-face-to-face business strategy awareness and plans in the accommodation and food services industry in South Korea in 2021 [Graph], Ministry of Science and ICT (South Korea), January 19, 2023. [Online]. Available: https://www.statista.com/statistics/1388621/south-korea-contactless-strategy-awareness-hospitalities-industry/
