In a 2022 survey conducted among online shoppers in Australia, the leading reason respondents abandoned their online shopping cart when purchasing from international retailers was due to high shipping costs, with over two-thirds of those surveyed abandoning their cart for this reason. Lengthy delivery times was also a key factor in consumers abandoning their shopping.
Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022
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Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022
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respondents are online shoppers who shopped online in the last year and bought from a brand or retailer based outside their country
Method of interview
Online survey
Supplementary notes
Original survey statement: When shopping online internationally, what, if anything, would make you most likely to abandon the cart and not go through with a purchase?
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Global-e. (May 15, 2023). Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022 [Graph]. In Statista. Retrieved January 20, 2025, from https://www.statista.com/statistics/1387741/australia-reasons-for-cart-abandonment-when-shopping-online-from-international-retailers/
Global-e. "Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022." Chart. May 15, 2023. Statista. Accessed January 20, 2025. https://www.statista.com/statistics/1387741/australia-reasons-for-cart-abandonment-when-shopping-online-from-international-retailers/
Global-e. (2023). Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022. Statista. Statista Inc.. Accessed: January 20, 2025. https://www.statista.com/statistics/1387741/australia-reasons-for-cart-abandonment-when-shopping-online-from-international-retailers/
Global-e. "Leading Reasons for Cart Abandonment among Online Shoppers Purchasing from International Retailers in Australia in 2022." Statista, Statista Inc., 15 May 2023, https://www.statista.com/statistics/1387741/australia-reasons-for-cart-abandonment-when-shopping-online-from-international-retailers/
Global-e, Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022 Statista, https://www.statista.com/statistics/1387741/australia-reasons-for-cart-abandonment-when-shopping-online-from-international-retailers/ (last visited January 20, 2025)
Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022 [Graph], Global-e, May 15, 2023. [Online]. Available: https://www.statista.com/statistics/1387741/australia-reasons-for-cart-abandonment-when-shopping-online-from-international-retailers/
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