In a survey conducted between January and October 2023, All Nippon Airways, Garuda Indonesia, and Emirates tied for first place, scoring an 8.9 out of a possible 10. Furthermore, Qatar Airways, Singapore Airlines, and Korean Air were ranked second with an 8.8 score.
Leading airline companies in 2023, based on customer opinion
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Survey participants scored 83 airline companies from 1st January to 31st October 2023. Customer opinion value is generated by subjects' rates on five factors related to the airline companies: cabin crew, aircraft comfort, aircraft cleanliness, food offerings, and entertainment onboard. 15,300 rankings were collected from 58 countries.
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AirHelp. (July 29, 2024). Leading airline companies in 2023, based on customer opinion [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp. "Leading airline companies in 2023, based on customer opinion." Chart. July 29, 2024. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp. (2024). Leading airline companies in 2023, based on customer opinion. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp. "Leading Airline Companies in 2023, Based on Customer Opinion." Statista, Statista Inc., 29 Jul 2024, https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp, Leading airline companies in 2023, based on customer opinion Statista, https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/ (last visited August 24, 2024)
Leading airline companies in 2023, based on customer opinion [Graph], AirHelp, July 29, 2024. [Online]. Available: https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
