In 2021, about 84 percent of companies in South Korea were applying non-face-to-face strategies in the ordering or sales of products and services. Another leading field of application was in customer management, employee training and coordinating work collaboration.
Non-face-to-face business strategy application areas of companies in South Korea in 2021
Characteristic
Share of companies
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based on registered private sector companies with more than 10 employees
Method of interview
Face-to-face interview, online survey
Supplementary notes
Multiple answers were possible.
A non-face-to-face business strategy refers to the automated production or provision of products or services by utilizing ICT and digital technology, thus minimizing human contact.
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Ministry of Science and ICT (South Korea). (January 19, 2023). Non-face-to-face business strategy application areas of companies in South Korea in 2021 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1386487/south-korea-contactless-strategy-application-areas/
Ministry of Science and ICT (South Korea). "Non-face-to-face business strategy application areas of companies in South Korea in 2021." Chart. January 19, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1386487/south-korea-contactless-strategy-application-areas/
Ministry of Science and ICT (South Korea). (2023). Non-face-to-face business strategy application areas of companies in South Korea in 2021. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1386487/south-korea-contactless-strategy-application-areas/
Ministry of Science and ICT (South Korea). "Non-face-to-face Business Strategy Application Areas of Companies in South Korea in 2021." Statista, Statista Inc., 19 Jan 2023, https://www.statista.com/statistics/1386487/south-korea-contactless-strategy-application-areas/
Ministry of Science and ICT (South Korea), Non-face-to-face business strategy application areas of companies in South Korea in 2021 Statista, https://www.statista.com/statistics/1386487/south-korea-contactless-strategy-application-areas/ (last visited July 22, 2024)
Non-face-to-face business strategy application areas of companies in South Korea in 2021 [Graph], Ministry of Science and ICT (South Korea), January 19, 2023. [Online]. Available: https://www.statista.com/statistics/1386487/south-korea-contactless-strategy-application-areas/
