In 2023, around 54 percent of people who were returning items in Germany were doing so because they did not like the product. 53 percent of people said that the product they received was damaged.
For which of the following reasons have you already returned goods?
The source does not provide information on the original wording used during the survey. Thus, the wording chosen for this statistic may differ slightly from the one in the survey.
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Bitkom. (February 20, 2023). For which of the following reasons have you already returned goods? [Graph]. In Statista. Retrieved January 06, 2025, from https://www.statista.com/statistics/1386240/reasons-returning-products-germany/
Bitkom. "For which of the following reasons have you already returned goods?." Chart. February 20, 2023. Statista. Accessed January 06, 2025. https://www.statista.com/statistics/1386240/reasons-returning-products-germany/
Bitkom. (2023). For which of the following reasons have you already returned goods?. Statista. Statista Inc.. Accessed: January 06, 2025. https://www.statista.com/statistics/1386240/reasons-returning-products-germany/
Bitkom. "For Which of The following Reasons Have You Already Returned Goods?." Statista, Statista Inc., 20 Feb 2023, https://www.statista.com/statistics/1386240/reasons-returning-products-germany/
Bitkom, For which of the following reasons have you already returned goods? Statista, https://www.statista.com/statistics/1386240/reasons-returning-products-germany/ (last visited January 06, 2025)
For which of the following reasons have you already returned goods? [Graph], Bitkom, February 20, 2023. [Online]. Available: https://www.statista.com/statistics/1386240/reasons-returning-products-germany/
