The airline industry showed the highest repurchase intention among consumers in Japan, as revealed in a survey conducted in the third quarter of 2023. Based on their recent customer experience with airlines, 60 percent of respondents were satisfied to an extent that they would purchase more from the respective businesses in the future. Related to the travel sector as well, hotels followed in second place with 59 percent of respondents.
Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2023, by industry
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Original question: "How likely are you purchase more from these organizations?"
Figures represent the share of respondents that interacted with organizations in the respective industries in the past 90 days and stated that they were "somewhat" or "extremely likely" to purchase more from the industries.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Qualtrics. (November 15, 2023). Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2023, by industry [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics. "Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2023, by industry." Chart. November 15, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics. (2023). Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2023, by industry. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics. "Share of Consumers Intending to Make Future Purchases Based on Most Recent Customer Experience in Japan as of The 3rd Quarter 2023, by Industry." Statista, Statista Inc., 15 Nov 2023, https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
Qualtrics, Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2023, by industry Statista, https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/ (last visited August 24, 2024)
Share of consumers intending to make future purchases based on most recent customer experience in Japan as of the 3rd quarter 2023, by industry [Graph], Qualtrics, November 15, 2023. [Online]. Available: https://www.statista.com/statistics/1385435/japan-share-consumers-continue-future-purchase-by-industry/
