Items most commonly returned by online shoppers Australia 2022

Most commonly returned items ordered by online shoppers in Australia in 2022

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Release date

October 2022

Region

Australia

Survey time period

August 29, 2022 to September 5, 2022

Number of respondents

420*

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

*1,005 Australian shoppers took part in the survey, but only 420 respondents had returned online items.

Original survey question: Have you ever returned a purchase you made online? What types of products have you returned?

Multiple responses were possible.

Survey respondent gender breakdown:
Female (51%)
Male (49%)

Survey respondent age breakdown:
18-24 (10%)
25-34 (20%)
35-44 (20%)
45-54 (19%)
55-64 (15%)
65+ (16%)

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Access limited to Free Statistics. Premium Statistics are not included.
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