In the United States, online shoppers were willing to pay a maximum fee of 12.8 U.S. dollars to return an e-commerce purchase valued at 150 dollars. For orders of 15 dollars, U.S. e-shoppers were willing to pay a maximum fee of 7.5 dollars to return their online purchases. These figures are much higher than the maximum return fees that French shoppers and UK shoppers were willing to pay for their online purchases.
Maximum amount shoppers are willing to pay for e-commerce returns in the United States in 2022, by order value
(in dollars)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
E-commerce Nation. (February 22, 2023). Maximum amount shoppers are willing to pay for e-commerce returns in the United States in 2022, by order value (in dollars) [Graph]. In Statista. Retrieved January 02, 2025, from https://www.statista.com/statistics/1383420/willingness-to-pay-for-online-returns-united-states/
E-commerce Nation. "Maximum amount shoppers are willing to pay for e-commerce returns in the United States in 2022, by order value (in dollars)." Chart. February 22, 2023. Statista. Accessed January 02, 2025. https://www.statista.com/statistics/1383420/willingness-to-pay-for-online-returns-united-states/
E-commerce Nation. (2023). Maximum amount shoppers are willing to pay for e-commerce returns in the United States in 2022, by order value (in dollars). Statista. Statista Inc.. Accessed: January 02, 2025. https://www.statista.com/statistics/1383420/willingness-to-pay-for-online-returns-united-states/
E-commerce Nation. "Maximum Amount Shoppers Are Willing to Pay for E-commerce Returns in The United States in 2022, by Order Value (in Dollars)." Statista, Statista Inc., 22 Feb 2023, https://www.statista.com/statistics/1383420/willingness-to-pay-for-online-returns-united-states/
E-commerce Nation, Maximum amount shoppers are willing to pay for e-commerce returns in the United States in 2022, by order value (in dollars) Statista, https://www.statista.com/statistics/1383420/willingness-to-pay-for-online-returns-united-states/ (last visited January 02, 2025)
Maximum amount shoppers are willing to pay for e-commerce returns in the United States in 2022, by order value (in dollars) [Graph], E-commerce Nation, February 22, 2023. [Online]. Available: https://www.statista.com/statistics/1383420/willingness-to-pay-for-online-returns-united-states/