Online shoppers in France were willing to pay a maximum of 6.3 euros to return an e-commerce purchase valued at 150 euros. For orders of 15 euros, French e-shoppers were willing to pay a maximum fee of 3.8 euros to return their online purchases. However, most online shoppers in France (61 percent) believed that online retailers should bear the cost of online returns.
Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value
(in euros)
Order value in euros
Maximum return fee
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
E-commerce Nation. (February 22, 2023). Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value (in euros) [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1383411/willingness-to-pay-for-online-returns-france/
E-commerce Nation. "Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value (in euros)." Chart. February 22, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1383411/willingness-to-pay-for-online-returns-france/
E-commerce Nation. (2023). Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value (in euros). Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1383411/willingness-to-pay-for-online-returns-france/
E-commerce Nation. "Maximum Amount Shoppers Are Willing to Pay for E-commerce Product Returns in France in 2022, by Order Value (in Euros)." Statista, Statista Inc., 22 Feb 2023, https://www.statista.com/statistics/1383411/willingness-to-pay-for-online-returns-france/
E-commerce Nation, Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value (in euros) Statista, https://www.statista.com/statistics/1383411/willingness-to-pay-for-online-returns-france/ (last visited July 22, 2024)
Maximum amount shoppers are willing to pay for e-commerce product returns in France in 2022, by order value (in euros) [Graph], E-commerce Nation, February 22, 2023. [Online]. Available: https://www.statista.com/statistics/1383411/willingness-to-pay-for-online-returns-france/