Driver friendliness of online transportation services Indonesia 2022

Published by Lucas Romero, May 15, 2023
According to a survey conducted in Indonesia in 2022 among users of online transport apps, Gojek ranked highest for driver friendliness, with a score of 3.28. Grab followed with a driver-friendliness score of 3.27.

Customer satisfaction with driver friendliness of online transport services in Indonesia as of September 2022, by score

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Source

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Release date

December 2022

Region

Indonesia

Survey time period

August to September 2022

Number of respondents

2,310 respondents

Special properties

among online transportation application users

Supplementary notes

Scores range from 1 to 4, with 1 being the lowest and 4 the highest.

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Topics

Ride-hailing market in IndonesiaAutomotive industry in IndonesiaSmartphones in IndonesiaPassenger transport in IndonesiaMobile apps in Indonesia
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