Seicomart was the convenience store brand showing the highest customer satisfaction in Japan as revealed in a survey conducted in May 2023. The convenience store chain operating mainly in Hokkaido Prefecture received a customer satisfaction index score of 74.6 points, relegating Daily Yamazaki to the second place.
Leading convenience stores based on customer satisfaction index in Japan as of May 2023
Characteristic
Customer satisfaction index
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Japan Productivity Center (JPC). (August 1, 2023). Leading convenience stores based on customer satisfaction index in Japan as of May 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). "Leading convenience stores based on customer satisfaction index in Japan as of May 2023." Chart. August 1, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). (2023). Leading convenience stores based on customer satisfaction index in Japan as of May 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). "Leading Convenience Stores Based on Customer Satisfaction Index in Japan as of May 2023." Statista, Statista Inc., 1 Aug 2023, https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC), Leading convenience stores based on customer satisfaction index in Japan as of May 2023 Statista, https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/ (last visited July 22, 2024)
Leading convenience stores based on customer satisfaction index in Japan as of May 2023 [Graph], Japan Productivity Center (JPC), August 1, 2023. [Online]. Available: https://www.statista.com/statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/