In Germany, the number of electricity and gas consumers complaining about to the supplier increased over the past few years. As of September 2022, this figure stood at 21,374 complaints and queries, up from 16,430 in 2018. Over 60 percent of the consumer complaints were about electricity, mainly about contracts and energy bills. The number of complaints about gas issues increased between 2021 and 2022.
Number of consumer complaints about electricity grid or gas network issues in Germany from 2018 to 2022
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Federal Network Agency, & Bundeskartellamt. (March 3, 2023). Number of consumer complaints about electricity grid or gas network issues in Germany from 2018 to 2022 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1382916/consumer-complaints-about-electricity-and-gas-germany/
Federal Network Agency, und Bundeskartellamt. "Number of consumer complaints about electricity grid or gas network issues in Germany from 2018 to 2022." Chart. March 3, 2023. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1382916/consumer-complaints-about-electricity-and-gas-germany/
Federal Network Agency, Bundeskartellamt. (2023). Number of consumer complaints about electricity grid or gas network issues in Germany from 2018 to 2022. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1382916/consumer-complaints-about-electricity-and-gas-germany/
Federal Network Agency, and Bundeskartellamt. "Number of Consumer Complaints about Electricity Grid or Gas Network Issues in Germany from 2018 to 2022." Statista, Statista Inc., 3 Mar 2023, https://www.statista.com/statistics/1382916/consumer-complaints-about-electricity-and-gas-germany/
Federal Network Agency & Bundeskartellamt, Number of consumer complaints about electricity grid or gas network issues in Germany from 2018 to 2022 Statista, https://www.statista.com/statistics/1382916/consumer-complaints-about-electricity-and-gas-germany/ (last visited November 22, 2024)
Number of consumer complaints about electricity grid or gas network issues in Germany from 2018 to 2022 [Graph], Federal Network Agency, & Bundeskartellamt, March 3, 2023. [Online]. Available: https://www.statista.com/statistics/1382916/consumer-complaints-about-electricity-and-gas-germany/
