Customer satisfaction score of major supermarkets in Japan 2023

Published by C. Diep, Mar 28, 2024
OK was the supermarket brand showing the highest customer satisfaction in Japan as revealed in a survey conducted in May 2023. The discount store is operated by OK Corporation primarily in the Kanto region and Osaka Prefecture and received a customer satisfaction index score of 76.5 points.

Leading supermarkets based on customer satisfaction index in Japan as of May 2023

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

August 2023

Region

Japan

Survey time period

May 17 to 25, 2023

Number of respondents

23,185*

Special properties

four leading brands

Method of interview

Online survey

Supplementary notes

*The survey was conducted among 23,185 respondents for 72 businesses and brands across nine major retail segments.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Customer satisfaction in Japan "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Customer satisfaction in Japan

Overview

5

Customer experience

5

Customer service

5

Satisfaction index

6

Loyalty marketing

5

Consumer troubles

5

Further Content: You might find this interesting as well

Topics

Customer satisfaction in JapanCustomer satisfaction in AustraliaRetail trade in JapanShopping behavior in JapanDigital shopping behavior in Japan
All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.