Hankyu Department Stores was the department store brand showing the highest customer satisfaction in Japan as revealed in a survey conducted in May 2023. The department store chain operating primarily in Western Japan received a customer satisfaction index score of 78.4 points.
Leading department stores based on customer satisfaction index in Japan as of May 2023
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Japan Productivity Center (JPC). (August 1, 2023). Leading department stores based on customer satisfaction index in Japan as of May 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1382835/japan-customer-satisfaction-index-department-store-brand/
Japan Productivity Center (JPC). "Leading department stores based on customer satisfaction index in Japan as of May 2023." Chart. August 1, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1382835/japan-customer-satisfaction-index-department-store-brand/
Japan Productivity Center (JPC). (2023). Leading department stores based on customer satisfaction index in Japan as of May 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1382835/japan-customer-satisfaction-index-department-store-brand/
Japan Productivity Center (JPC). "Leading Department Stores Based on Customer Satisfaction Index in Japan as of May 2023." Statista, Statista Inc., 1 Aug 2023, https://www.statista.com/statistics/1382835/japan-customer-satisfaction-index-department-store-brand/
Japan Productivity Center (JPC), Leading department stores based on customer satisfaction index in Japan as of May 2023 Statista, https://www.statista.com/statistics/1382835/japan-customer-satisfaction-index-department-store-brand/ (last visited December 22, 2024)
Leading department stores based on customer satisfaction index in Japan as of May 2023 [Graph], Japan Productivity Center (JPC), August 1, 2023. [Online]. Available: https://www.statista.com/statistics/1382835/japan-customer-satisfaction-index-department-store-brand/
