In a survey conducted in 2022 among Australian consumers, many of those surveyed said they had negative experiences when shopping for groceries online, with around 39 percent of respondents reporting receiving too many substituted items. Over a third of those surveyed also said they felt that delivery charges were too high, and 26 percent of respondents complained that food often did not arrive fresh.
Negative experiences when buying groceries online in Australia in 2022
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Appinio & Spryker. (October 7, 2022). Negative experiences when buying groceries online in Australia in 2022 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1381494/australia-negative-online-grocery-shopping-experiences/
Appinio & Spryker. "Negative experiences when buying groceries online in Australia in 2022 ." Chart. October 7, 2022. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1381494/australia-negative-online-grocery-shopping-experiences/
Appinio & Spryker. (2022). Negative experiences when buying groceries online in Australia in 2022 . Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1381494/australia-negative-online-grocery-shopping-experiences/
Appinio & Spryker. "Negative Experiences When Buying Groceries Online in Australia in 2022 ." Statista, Statista Inc., 7 Oct 2022, https://www.statista.com/statistics/1381494/australia-negative-online-grocery-shopping-experiences/
Appinio & Spryker, Negative experiences when buying groceries online in Australia in 2022 Statista, https://www.statista.com/statistics/1381494/australia-negative-online-grocery-shopping-experiences/ (last visited August 24, 2024)
Negative experiences when buying groceries online in Australia in 2022 [Graph], Appinio & Spryker, October 7, 2022. [Online]. Available: https://www.statista.com/statistics/1381494/australia-negative-online-grocery-shopping-experiences/