Credibility of Google reviews and ratings India 2022

Published by
Tanushree Basuroy,
Jun 19, 2024
According to a survey conducted in December 2022, three percent of Indians highly trusted Google reviews and ratings when researching a business. Comparatively, 49 percent of the respondents showed medium levels of trust in Google reviews and ratings. In response to increasing complaints about fake online reviews, the Bureau of Indian Standards (BIS) guidelines were brought into effect in November 2022.

Level of trust in Google reviews and ratings in India as of December 2022

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Source

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Release date

December 2022

Region

India

Survey time period

December 13, 2022

Number of respondents

19,746 respondents

Method of interview

Online survey

Supplementary notes

Original question: How much do you trust Google ratings and reviews you find for a business (hotel, restaurant, store, service, professional, etc.)?

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