Long-term impact of COVID-19 on fraud for e-merchants worldwide 2022

Published by
Stephanie Chevalier,
Dec 10, 2024
Nearly four out of ten online merchants surveyed in 2022 reported an increase in fraud since the COVID-19 outbreak, with new types of fraudulent activities emerging. While 14 percent noted greater sophistication in fraudulent methods with the pandemic, another eight percent observed the same volume of cases but with new fraudulent trends.

Long-term impact of the COVID-19 pandemic on fraud according to online merchants worldwide in 2022

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Release date

March 2023

Region

Worldwide

Survey time period

2022

Number of respondents

1,900 global fraud professionals*

Supplementary notes

* Participants work for online merchant businesses with more than 50 million U.S. dollars in annual revenue.

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Statistics on " E-commerce fraud "

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Overview

5

Consumer experience

5

Attacks on merchants

7

Fraud management

8

Spotlight: United States

6

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Topics

E-commerce fraudE-commerce worldwideU.S. internet users and cybercrimeCybercrime and the financial industry in the United StatesChatGPT and cybercrime
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