In the United Kingdom (UK), over a quarter of consumers encountered difficulties when trying to resolve delivery issues in 2022. Of these problems, around eight percent of surveyed consumers reported that parcel companies responded too slowly. Similarly, roughly seven percent of shoppers contacted delivery companies multiple times before getting a response.
Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022
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Citizens Advice. (March 9, 2023). Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice. "Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022." Chart. March 9, 2023. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice. (2023). Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice. "Problems Consumers Face When Resolving Delivery Issues with Parcel Companies in The United Kingdom (Uk) in 2022." Statista, Statista Inc., 9 Mar 2023, https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice, Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/ (last visited October 02, 2024)
Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022 [Graph], Citizens Advice, March 9, 2023. [Online]. Available: https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/