In the United Kingdom (UK), over a quarter of consumers encountered difficulties when trying to resolve delivery issues in 2022. Of these problems, around eight percent of surveyed consumers reported that parcel companies responded too slowly. Similarly, roughly seven percent of shoppers contacted delivery companies multiple times before getting a response.
Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022
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Citizens Advice. (March 9, 2023). Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice. "Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022." Chart. March 9, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice. (2023). Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice. "Problems Consumers Face When Resolving Delivery Issues with Parcel Companies in The United Kingdom (Uk) in 2022." Statista, Statista Inc., 9 Mar 2023, https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
Citizens Advice, Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022 Statista, https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/ (last visited December 22, 2024)
Problems consumers face when resolving delivery issues with parcel companies in the United Kingdom (UK) in 2022 [Graph], Citizens Advice, March 9, 2023. [Online]. Available: https://www.statista.com/statistics/1379258/uk-consumers-problems-solving-delivery-problems/
