Market share of ride-hailing transportation industry Indonesia 2022-2023, by order

As of January 2023, the market share by order volume of Gojek in Indonesia's ride-hailing transportation industry reached 50 percent. Grab had the highest market share in February 2022, at 54 percent. In 2022, the Singaporean company had generated a total revenue of 275 million U.S. dollars in Indonesia.

Ride-hailing market in Indonesia

Gojek and Grab are the two leaders in the Indonesian ride-hailing market. They cater to the country's reliance on private cars and motorcycles for daily travel. In 2022, the Gojek app was downloaded 18.99 million times, while Grab has been downloaded more than 13.58 million times in the country. These apps are now considered super-apps, with services that go beyond transportation and include deliveries, various on-demand offers, and facilitated payments via e-wallet. Gojek allows payments via GoPay, and Grab uses OVO, both of which are among the most popular e-wallets in Indonesia.

Consumer preferences among ride-hailing users

  In the Indonesian ride-hailing market, two-wheeler services are particularly popular. As of January 2023, 34 percent of Grab users were using only GrabBike, the motorcycle-taxi service, while 40 percent were also using car rides. As for Gojek, a larger proportion of users, 40 percent of them, used GoRide only, while 44 percent also switched to cars. Since 2017, the company has partnered with Bluebird, the cab company, offering their taxi service on the app in addition to Gocar.