In 2022, approximately four in ten U.S. online shoppers reported that if a brand were to eliminate free returns they would very likely stop purchasing from said brand. On the other hand, only 13 percent of respondents said that it is not at all likely they would stop buying from a brand that ceased to offer free returns.
Share of consumers likely to stop buying from a brand that eliminates free returns in the United States in 2022
The source doesn't mention the age of respondents or type of survey.
Multiple answers were possible.
The source does not provide a release date. The date given is that of last access.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
PowerReviews. (March 29, 2023). Share of consumers likely to stop buying from a brand that eliminates free returns in the United States in 2022 [Graph]. In Statista. Retrieved November 03, 2024, from https://www.statista.com/statistics/1375987/free-returns-impact-on-purchase-intentions-united-states/
PowerReviews. "Share of consumers likely to stop buying from a brand that eliminates free returns in the United States in 2022." Chart. March 29, 2023. Statista. Accessed November 03, 2024. https://www.statista.com/statistics/1375987/free-returns-impact-on-purchase-intentions-united-states/
PowerReviews. (2023). Share of consumers likely to stop buying from a brand that eliminates free returns in the United States in 2022. Statista. Statista Inc.. Accessed: November 03, 2024. https://www.statista.com/statistics/1375987/free-returns-impact-on-purchase-intentions-united-states/
PowerReviews. "Share of Consumers Likely to Stop Buying from a Brand That Eliminates Free Returns in The United States in 2022." Statista, Statista Inc., 29 Mar 2023, https://www.statista.com/statistics/1375987/free-returns-impact-on-purchase-intentions-united-states/
PowerReviews, Share of consumers likely to stop buying from a brand that eliminates free returns in the United States in 2022 Statista, https://www.statista.com/statistics/1375987/free-returns-impact-on-purchase-intentions-united-states/ (last visited November 03, 2024)
Share of consumers likely to stop buying from a brand that eliminates free returns in the United States in 2022 [Graph], PowerReviews, March 29, 2023. [Online]. Available: https://www.statista.com/statistics/1375987/free-returns-impact-on-purchase-intentions-united-states/
