Return methods offered by retailers in the U.S. 2022

Published by Statista Research Department, Mar 24, 2025
In 2022, more than eight in ten retailers in the United States offered returns strictly by mail, while just over 60 percent offered returns strictly in-store. On the other hand, 46 percent of U.S. retailers provided both mail-in and in-store returns.

Main return methods offered by retailers in the United States in 2022

CharacteristicShare of retailers
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Showing entries 1 to 3 (3 entries in total)
Statistic: Main return methods offered by retailers in the United States in 2022

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Release date

October 2022

Region

United States

Survey time period

August 2022

Number of respondents

200 retailers

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