In 2022, citizen satisfaction with federal government services was highest with services provided by the Department of the Interior. The DoI is responsible for the National Park Service, protecting and managing natural resources and cultural heritage. Satisfaction was lowest with services provided by the Treasury.
Satisfaction index of United States citizens with services provided by the federal government in 2022, by governmental department
Characteristic
Satisfaction index score (100 point scale)
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The source adds: The Federal Government Satisfaction Index is an aggregate reflection of citizen experiences across several dozen citizen-facing programs and agencies administered by different federal departments.
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ACSI®. (January 23, 2023). Satisfaction index of United States citizens with services provided by the federal government in 2022, by governmental department [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1373735/citizen-satisfaction-government-services-us-department/
ACSI®. "Satisfaction index of United States citizens with services provided by the federal government in 2022, by governmental department." Chart. January 23, 2023. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1373735/citizen-satisfaction-government-services-us-department/
ACSI®. (2023). Satisfaction index of United States citizens with services provided by the federal government in 2022, by governmental department. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1373735/citizen-satisfaction-government-services-us-department/
ACSI®. "Satisfaction Index of United States Citizens with Services Provided by The Federal Government in 2022, by Governmental Department." Statista, Statista Inc., 23 Jan 2023, https://www.statista.com/statistics/1373735/citizen-satisfaction-government-services-us-department/
ACSI®, Satisfaction index of United States citizens with services provided by the federal government in 2022, by governmental department Statista, https://www.statista.com/statistics/1373735/citizen-satisfaction-government-services-us-department/ (last visited September 01, 2024)
Satisfaction index of United States citizens with services provided by the federal government in 2022, by governmental department [Graph], ACSI®, January 23, 2023. [Online]. Available: https://www.statista.com/statistics/1373735/citizen-satisfaction-government-services-us-department/