Usage of conversational commerce Indonesia 2022

Share of consumers who have used conversational commerce in the last three months as of August 2022

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Release date

October 2022

Region

Indonesia

Survey time period

August 2022

Number of respondents

1,041 respondents

Age group

18 years and older

Supplementary notes

Survey question: "Have you used or done any of the following in the last three months? If yes, which best describes when you have done or used each of these items?"
Possible answer: "I have not used in the last three months", "I have used in the last three months at the same rate as before", "I have used this more in the past three months than before", "I have used this less in the past three months than before".

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