Leading quick-service restaurants on meal delivery platforms Australia 2022
Subway was the leading quick-service restaurant found on food delivery platforms in Australia, with over 3,250 online restaurants across various platforms as of 2022. McDonald’s and KFC were also fighting for the top spot, but had slightly fewer online restaurants on major meal delivery platforms. Nonetheless, McDonald's and KFC may have a greater overall presence due to offering delivery through their own websites, not just exclusively on meal delivery websites and apps.
Quick-service restaurants in Australia
Quick-service restaurants (QSRs) are popular among Australian consumers. As of 2024, New South Wales was Australia’s fast food chain hub, home to the highest number of Subway, McDonald’s, and Domino’s stores across Australia. While fast food remains popular, many Australian consumers have higher sustainability expectations of QSRs. In a recent survey, more than half of respondents indicated that they would like quick-service restaurants to donate unused food to charities, and some were willing to pay more at food establishments that engaged in this practice. Fast food establishments using recyclable packaging and local produce were also more appealing to customers across the country.
Dining out behavior in Australia
In response to cost-of-living pressures across Australia, many consumers intend to dine out at restaurants less in 2022. South Australians intended to cut back on visits to food establishments the most, followed by Western Australians and Queenslanders. With a rise in sustainability consciousness surrounding takeout among Australians, over half of consumers indicated that they wanted to order in less due to higher costs. Many customers also said that receiving complimentary drinks or starters and personalized offers could boost their loyalty toward particular food establishments, despite cost-of-living pressures.