In 2022, 83 percent of veterans who used VA health care facility and 86 percent who used a VA paid non-VA health care facility reported that they had a positive experience using the facility for availability of appointments at convenient hours or days. This statistic shows the share of veterans enrolled in the VA health care system who reported having a positive experience around using VA or non-VA health care facility in the U.S. in 2022, by type of experience.
Share of U.S. veterans who reported having a positive experiences for using VA facility or a non-VA facility in the U.S in 2022, by type of experience
Characteristic
VA facility
VA paid non-VA facilty
Personnel were welcoming and helpful
90%
90%
Getting around the facility was easy
89%
91%
Easy to get appointments within a reasonable time
87%
89%
Easy access to the facility
85%
88%
Available appointments at convenient hours/days
83%
86%
Short wait times after arriving for an appointment
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US Department of Veterans Affairs. (December 24, 2022). Share of U.S. veterans who reported having a positive experiences for using VA facility or a non-VA facility in the U.S in 2022, by type of experience [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1370127/experience-of-using-va-facility-or-a-non-va-facility-in-the-us/
US Department of Veterans Affairs. "Share of U.S. veterans who reported having a positive experiences for using VA facility or a non-VA facility in the U.S in 2022, by type of experience." Chart. December 24, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1370127/experience-of-using-va-facility-or-a-non-va-facility-in-the-us/
US Department of Veterans Affairs. (2022). Share of U.S. veterans who reported having a positive experiences for using VA facility or a non-VA facility in the U.S in 2022, by type of experience. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1370127/experience-of-using-va-facility-or-a-non-va-facility-in-the-us/
US Department of Veterans Affairs. "Share of U.S. Veterans Who Reported Having a Positive Experiences for Using Va Facility or a Non-va Facility in The U.S in 2022, by Type of Experience." Statista, Statista Inc., 24 Dec 2022, https://www.statista.com/statistics/1370127/experience-of-using-va-facility-or-a-non-va-facility-in-the-us/
US Department of Veterans Affairs, Share of U.S. veterans who reported having a positive experiences for using VA facility or a non-VA facility in the U.S in 2022, by type of experience Statista, https://www.statista.com/statistics/1370127/experience-of-using-va-facility-or-a-non-va-facility-in-the-us/ (last visited December 21, 2024)
Share of U.S. veterans who reported having a positive experiences for using VA facility or a non-VA facility in the U.S in 2022, by type of experience [Graph], US Department of Veterans Affairs, December 24, 2022. [Online]. Available: https://www.statista.com/statistics/1370127/experience-of-using-va-facility-or-a-non-va-facility-in-the-us/
