In a survey conducted in 2022, around 34 percent of consumers in the United States said they expected their online food orders to be delivered within a time window of 21 to 30 minutes. However, the maximum wait time for some 23 percent of respondents was only between 10 and 20 minutes, signaling to the importance of timely delivery. In fact, long delivery time was the leading customer frustration associated with online food delivery for U.S. consumers.
Expected delivery time of online food orders by consumers in the United States in 2022
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Deliverect. (October 14, 2022). Expected delivery time of online food orders by consumers in the United States in 2022 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1366702/online-food-delivery-maximum-wait-time-united-states/
Deliverect. "Expected delivery time of online food orders by consumers in the United States in 2022." Chart. October 14, 2022. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1366702/online-food-delivery-maximum-wait-time-united-states/
Deliverect. (2022). Expected delivery time of online food orders by consumers in the United States in 2022. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1366702/online-food-delivery-maximum-wait-time-united-states/
Deliverect. "Expected Delivery Time of Online Food Orders by Consumers in The United States in 2022." Statista, Statista Inc., 14 Oct 2022, https://www.statista.com/statistics/1366702/online-food-delivery-maximum-wait-time-united-states/
Deliverect, Expected delivery time of online food orders by consumers in the United States in 2022 Statista, https://www.statista.com/statistics/1366702/online-food-delivery-maximum-wait-time-united-states/ (last visited December 21, 2024)
Expected delivery time of online food orders by consumers in the United States in 2022 [Graph], Deliverect, October 14, 2022. [Online]. Available: https://www.statista.com/statistics/1366702/online-food-delivery-maximum-wait-time-united-states/
